Privacy Policy

Goated Ventures LLC ("we", "us", "our") operates ClawDrift Chat ("the Service"), a cloud-hosted AI chat platform accessible at clawdrift.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service.

1. Information We Collect

Account Information

When you sign up via Google authentication, we receive your name, email address, and profile picture from Google. We use this information to create and manage your account.

Payment Information

When you subscribe to a paid plan, your payment is processed by Stripe. We do not store your credit card number or full payment details on our servers. Stripe provides us with a limited set of information such as the last four digits of your card, card type, and billing address. For more information, see Stripe's Privacy Policy.

Usage Data

We collect information about how you use the Service, including which AI models you interact with, conversation metadata (such as timestamps and message counts), and general usage patterns. This helps us improve the Service and provide a better experience.

Chat Content

We store your chat conversations to provide the Service, including message history and conversation context. Your conversations are associated with your account and are not shared with other users.

Technical Data

We automatically collect certain technical information when you visit the Service, including your IP address, browser type, operating system, referring URLs, and device information. We may also use cookies and similar technologies to maintain your session and preferences.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Process payments and manage your subscription
• Send you transactional emails (account confirmation, billing receipts, service updates)
• Improve and optimize the Service
• Monitor usage to prevent abuse and enforce our Terms
• Respond to your support requests and inquiries
• Comply with legal obligations

3. Third-Party Services

We share information with third-party services as necessary to operate the Service:

• Stripe - processes payments and manages subscriptions. Stripe receives your payment information directly.
• AI Model Providers - when you send a message, your prompt is transmitted to the selected AI model provider (e.g., Anthropic, OpenAI, Google). Each provider has their own privacy policy and data handling practices.
• Google - provides authentication services. Google receives confirmation of your sign-in activity.
• Hosting and Infrastructure - we use cloud infrastructure providers to host the Service. These providers may process technical data as part of providing their services.

We do not sell your personal information to third parties.

4. Data Retention

We retain your account information and chat data for as long as your account is active. If you delete your account, we will delete your personal information and chat history within 30 days, except where we are required to retain data for legal or compliance purposes.

Payment records may be retained for up to 7 years to comply with tax and accounting obligations.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@clawdrift.com. We will respond to your request within 30 days.

7. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at support@clawdrift.com.

Goated Ventures LLC
Email: support@clawdrift.com